Frequently Asked Questions

We put together a list of our most frequently asked questions to help
answer some of the questions you may have.If you need additional
assistance or have any other questions, please click About us-contact us.We are happy to answer all questions you may have!

Changing or canceling an order

Because our orders process very quickly once submitted, we are unable to change your address or shipping method or modify or cancel an order that you have already placed.However, returning your purchase is easy.

Promotional terms and conditions

All items in the sale category cannot be returned.

Shipping and delivery

For all domestic orders within the continental United States:

Orders less than $69.9,$9.90 Ground Shipping

Order above $69.9,FREE SHIPPING

Please allow a processing time of 3 to 5 business days from the time of placing your order for your order to ship (this is only for processing, pulling and packing your order; this does not include transit time).

Returns

We want you to be 100% satisfied with your oriental fortune.See below for details on our return policy.

We offer returns for our products (unless specified in Details on the product page or purchased during a sale/promotion) within 14 days of the date your package was delivered. The shipping charges are not refundable.